جامعة الزقازيق تحقق نسب إنجاز عالية في حسم الشكاوى الحكومية خلال شهر يوليو الماضي ‏zagazig ‎university

المصري نيوز

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كتب / السيد عبدالعال

حققت جامعة الزقازيق نسب إنجاز عالية في سرعة حسم الشكاوى الموجهة إليها والتعامل معها بكل شفافية، وذلك طبقاً لما ورد في تقرير منظومة الشكاوى الحكومية الموحدة بمجلس الوزاراء خلال شهر يوليو 2020 ، صرح بذلك د.عثمان شعلان رئيس الجامعة.

أكد د.عثمان شعلان أن الجامعة حريصة على تفعيل منظومة الشكاوى الحكومية الموحدة من خلال تلقي ورصد الشكاوي والطلبات الموجهة للجامعة ومستشفياتها لفحها والتعامل معها وتوجيهها للجهات المختصة ومتابعة سرعة حلها وإزالة أسبابها وفقاً للضوابط والقواعد المنظمة لذلك .

وأثني رئيس الجامعة علي أداء عمل منظومة الشكاوي الحكومية والمتابعة المستمرة والتفاعل السريع مع الشكاوى والطلبات و الإستغاثات الطبية الموجهة للجامعة وسرعة الإستجابة لحلها والتعامل معها ، بما يساهم في ضمان الجودة في تقديم الخدمات وتطوير أداء العمل بجميع الكليات والمستشفيات فضلاً عن الإرتقاء بمستوى المنظومة التعليمية داخل الجامعة

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